Overview
This Privacy Policy explains how [Your Bakery Name] collects, uses, and protects your personal information when you visit our website, use our mobile app, place an order, or participate in our loyalty program. All orders are for local pickup only at our Colorado Springs location. We do not ship products.
By using our services you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly and information collected automatically when you use our website or app:
- Order information — name, email address, phone number, items ordered, pickup details, and custom order specifications
- Payment information — processed securely by First Data Merchant Services. We do not store your full card number, expiration date, or CVV
- Loyalty program data — account credentials, purchase history, points balance, and reward redemptions
- Usage data — pages visited, time on site, device type, browser, and IP address collected automatically through cookies and Google Analytics
Cookies and Analytics
Our website and app use cookies for essential site functions, payment processing, loyalty account management, and analytics. We use Google Analytics to understand how visitors use our site. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
You may disable cookies in your browser settings. Disabling essential cookies may prevent checkout and loyalty account login from functioning properly.
Payment Processing
All payments are processed by First Data Merchant Services, a PCI DSS compliant payment processor. Your card data is transmitted directly to First Data using SSL encryption. We receive only a transaction confirmation and the last four digits of your card. For questions about payment data security visit firstdata.com.
How We Use Your Information
- Processing and confirming your orders and sending pickup notifications
- Administering your loyalty program account and reward redemptions
- Sending order confirmation emails and, if you have opted in, promotional emails
- Improving our website and app through analytics
- Complying with applicable law and preventing fraud
How We Share Your Information
We do not sell your personal information. We share information only with service providers necessary to operate our business — including First Data Merchant Services for payment processing, Google Analytics for usage data, and our loyalty program and email service providers. All providers are contractually required to protect your data.
We may disclose information when required by law or to protect the safety and rights of our bakery, customers, or the public.
Children’s Privacy
Our website and app are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe your child has submitted information to us please contact us and we will delete it promptly.
Your Privacy Rights
As a Colorado resident you have the following rights under the Colorado Privacy Act:
- Right to know what personal information we collect and how we use it
- Right to access a copy of your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to opt out of promotional emails at any time using the unsubscribe link in any email
- Right to non-discrimination for exercising any of these rights
We will respond to privacy rights requests within 45 days. To exercise your rights contact us using the information below.
Data Security and Retention
We use SSL encryption, access controls, and PCI DSS compliant payment processing to protect your information. Order records are retained for 7 years for tax purposes. Loyalty program data is retained while your account is active and for 2 years after last activity. You may request deletion of your account at any time.
Policy Updates
We may update this policy periodically. Material changes will be posted on our website and notified to loyalty program members by email. Continued use of our services after an update constitutes acceptance of the revised policy.
Contact Us
For privacy questions, requests, or concerns please contact us:
Boonzaaijer's Dutch Bakery
610 E Fillmore St, Colorado Springs, CO 80907
Email: dutchpastrycos@gmail.com
Phone: 719-264-0177
Website: www.dutchpastry.com